Privacy Policy
Last updated: December 2024 | GDPR Compliant
1. Data Controller
The data controller responsible for your personal data is Hydro-Instal T.Sieruta B.Sieruta sp.j., which trades as Sieruta Attachments ("we", "us", or "our"). Our contact details: Hydro-Instal T.Sieruta B.Sieruta sp.j. ul. Bohaterów Westerplatte 11 07-410 Ostrołęka, Poland Email: [email protected] For questions about your data, write to our privacy contact at [email protected].
2. Data We Collect
We collect personal data that you voluntarily provide when: • Requesting a quote or placing an order • Registering products for warranty • Subscribing to our newsletter • Contacting our sales or support teams • Applying for a dealer partnership This includes: name, company name, email, phone number, address, machine/fleet information, and order history. We also collect technical data automatically: IP address, browser type, device information, and pages visited (via cookies and analytics).
3. How We Use Your Data
We process your personal data for: • Processing quotes and orders (contract performance) • Providing warranty service and product support • Communicating about your orders and inquiries • Sending marketing communications (with your consent) • Improving our website and services (legitimate interest) • Complying with legal obligations (tax, accounting) We will never sell your personal data to third parties.
4. Legal Basis
We process your data based on: • Contract: When necessary to fulfill orders or provide services • Consent: For marketing communications and non-essential cookies • Legitimate Interest: For website analytics and fraud prevention • Legal Obligation: For tax records and regulatory compliance You can withdraw consent at any time by contacting [email protected].
6. Data Security
We implement appropriate technical and organizational measures: • SSL/TLS encryption for all data transmission • Encrypted database storage • Access controls and authentication • Regular security audits • Employee data protection training While we strive to protect your data, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal data for: • Order records: 7 years (legal requirement) • Warranty records: Duration of warranty + 2 years • Marketing contacts: Until consent withdrawn • Website analytics: 26 months After retention periods expire, data is securely deleted or anonymized.
8. Your Rights (GDPR)
Under GDPR, you have the right to: • Access: Request a copy of your personal data • Rectification: Correct inaccurate data • Erasure: Request deletion of your data ("right to be forgotten") • Restriction: Limit how we process your data • Portability: Receive your data in a structured format • Object: Object to processing based on legitimate interest • Withdraw consent: For consent-based processing To exercise these rights, email [email protected]. We respond within 30 days.
Data Protection Contact
For any privacy-related questions or to exercise your GDPR rights:
Sieruta Attachments ul. Bohaterów Westerplatte 11 07-410 Ostrołęka, Poland EN ISO 3834-2 · EN 1090-1 CERTIFIED